Privacy Policy

Last updated: October 2026

This Privacy Policy describes how Aurocendra Technologies Inc. ("Aurocendra", "we", "us", or "our") collects, uses, and handles information in connection with the Aurocendra platform and this website.

1. Information We Collect

We collect information you provide directly when you submit an access request, use the contact form, or communicate with the support team. This may include:

  • Your name and email address
  • The content of your message or request
  • Basic usage information collected automatically when you visit the site (such as page views and browser type)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To review and respond to access requests and support enquiries
  • To communicate with you about the status of your request
  • To improve the platform and the quality of user support
  • To comply with applicable legal obligations

3. How We Share Your Information

Aurocendra does not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share information with service providers who assist us in operating the platform, subject to appropriate confidentiality arrangements.

4. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. When information is no longer needed, we delete or anonymise it.

5. Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or alteration. No transmission over the internet is completely secure, and we cannot guarantee the security of information transmitted to or from the platform.

6. Your Rights

You may request access to, correction of, or deletion of personal information we hold about you by contacting us at the details below. We will respond to your request in accordance with applicable law.

7. Cookies and Analytics

This website may use basic analytics tools to understand how visitors use the site. These tools collect anonymised usage data. We do not use tracking cookies for advertising purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised date. We encourage you to review this policy periodically.

9. Contact

If you have any questions about this Privacy Policy or how we handle your information, contact us at:

Aurocendra Technologies Inc.
200 King Street West, Suite 1400
Toronto, ON M5H 3T4, Canada
Email: [email protected]
Phone: +1 (416) 555-0192